Packing orders pulls you away from calls
When you’re handling fulfillment, callers still want a response. Capture their product or service inquiry for your team.
Debbie.bot · Coming soon
AI Customer Service for Ecommerce
Your store stays open. Debbie keeps the hello going.
Keep your online store’s phone inquiries organized while you manage products, packing, and customer follow-up.
Get notified when we launch
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Sound familiar?
Online shoppers don’t follow office hours
Evening callers may ask about shipping or returns. Share approved general policies without making up delivery dates or order status.
A support request needs a clear handoff
Gather the reason for the call and arrange a callback if needed. Order changes, refunds, and account-specific answers stay with your authorized team.
Why a 24/7 AI receptionist?
Answers every call, 24/7
Day, night, and weekends: a welcome for your callers.
Books appointments
Customer callbacks and product consultation appointments
Qualifies leads
Product question, general support need, and requested callback timing
Answers FAQs
Approved shipping, returns, and general product information
Owner summaries
Email conversation summaries for your team.
Texts back
Coming soonText-back for missed calls (coming soon).
Texting features are coming soon, pending carrier registration. Calendar compatibility and transfers are confirmed during setup. Debbie takes a message or transfers the call to your team.
The front-desk face-off
People bring a personal touch. Debbie brings around-the-clock phone coverage. Here’s what each needs.
| The lineup | Debbie.bot | Full-time receptionist | Part-time receptionist |
|---|---|---|---|
| Wages | $297/mo launch price | $17.90/hr or $37,230/yr median pay | Typically ~half the hours, still payroll taxes and training |
| Health insurance | No employee health plan | Benefits depend on the employer | Benefits depend on eligibility |
| Payroll taxes | No employee payroll for Debbie | 7.65% employer FICA | 7.65% employer FICA |
| PTO / sick days | Never calls in sick | Time off needs a coverage plan | Time off needs a coverage plan |
| Training | Business setup and updates still matter | Onboarding and ongoing training | Onboarding and ongoing training |
| Turnover | No employee replacement hiring | Replacement hiring when staff leave | Replacement hiring when staff leave |
| Breaks / lunch | No lunch break required | Someone needs to cover the desk | Someone needs to cover the desk |
| Friday pizza parties | No pizza required | A slice is always appreciated | Save them a slice, too |
| Holidays | Works holidays | Schedule holiday coverage | Schedule holiday coverage |
| After-hours / weekend coverage | 24/7/365 call answering | Extra staffing or a separate service | Outside scheduled hours needs coverage |
Wage source: U.S. Bureau of Labor Statistics, May 2024 (national receptionist median, not an industry-specific quote). Employer FICA: 7.65% under federal law (Social Security up to the applicable wage base, plus Medicare). Other employment costs and benefits vary.
Debbie’s informational launch pricing: $297/mo + $297 setup fee, waived with a 14-day free trial with card on file. Cancel anytime from your account; no long-term contract. Debbie is an AI assistant, not a human employee; service interruptions and AI errors can occur.
Give Debbie a ring!
877-ILUVDEBBIE(877) 458-8332“Hi, this is Debbie, an AI assistant for your business. This call may be recorded. How can I help?”
Debbie is an AI assistant. Calls are recorded.