Busy season, busy phones
When heating or cooling demand picks up, calls can arrive while everyone is on a job. Gather the issue and contact details for your office.
Debbie.bot · Coming soon
Keep your cool. Debbie’s got the calls.
Keep heating, cooling, and maintenance inquiries organized while your technicians focus on the equipment in front of them.

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When heating or cooling demand picks up, calls can arrive while everyone is on a job. Gather the issue and contact details for your office.
After-hours callers need a clear next step. Capture their reported urgency and use your approved message or transfer process without promising dispatch.
A short voicemail can hide a bigger project. Ask whether the caller needs maintenance, a repair, or a replacement estimate so your team can prepare.
Day, night, and weekends: a welcome for your callers.
HVAC service visits and replacement estimates
Heating or cooling issue, equipment type, and service location
Maintenance services, service areas, and booking procedures
Email conversation summaries for your team.
Text-back for missed calls (coming soon).
Texting features are coming soon, pending carrier registration. Calendar compatibility and transfers are confirmed during setup. Debbie takes a message or transfers the call to your team.
People bring a personal touch. Debbie brings around-the-clock phone coverage. Here’s what each needs.
| The lineup | Debbie.bot | Full-time receptionist | Part-time receptionist |
|---|---|---|---|
| Wages | $297/mo launch price | $17.90/hr or $37,230/yr median pay | Typically ~half the hours, still payroll taxes and training |
| Health insurance | No employee health plan | Benefits depend on the employer | Benefits depend on eligibility |
| Payroll taxes | No employee payroll for Debbie | 7.65% employer FICA | 7.65% employer FICA |
| PTO / sick days | Never calls in sick | Time off needs a coverage plan | Time off needs a coverage plan |
| Training | Business setup and updates still matter | Onboarding and ongoing training | Onboarding and ongoing training |
| Turnover | No employee replacement hiring | Replacement hiring when staff leave | Replacement hiring when staff leave |
| Breaks / lunch | No lunch break required | Someone needs to cover the desk | Someone needs to cover the desk |
| Friday pizza parties | No pizza required | A slice is always appreciated | Save them a slice, too |
| Holidays | Works holidays | Schedule holiday coverage | Schedule holiday coverage |
| After-hours / weekend coverage | 24/7/365 call answering | Extra staffing or a separate service | Outside scheduled hours needs coverage |
Wage source: U.S. Bureau of Labor Statistics, May 2024 (national receptionist median, not an industry-specific quote). Employer FICA: 7.65% under federal law (Social Security up to the applicable wage base, plus Medicare). Other employment costs and benefits vary.
Debbie’s informational launch pricing: $297/mo + $297 setup fee, waived with a 14-day free trial with card on file. Cancel anytime from your account; no long-term contract. Debbie is an AI assistant, not a human employee; service interruptions and AI errors can occur.
“Hi, this is Debbie, an AI assistant for your business. This call may be recorded. How can I help?”
Debbie is an AI assistant. Calls are recorded.